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Matthew Iselin
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New updates and improvements to Rootly
Live Call Routing enables your employees or end-users to report incidents by dialling a designated phone number.
Automatically group related alerts to reduce alert fatigue and prioritize more effectively.
Dynamic Forms allow you to configure separate versions of your forms that apply under certain conditions.
Our new Alert Sources page makes it incredibly easy to view, create, and test alerts from a huge selection of sources including Sentry, Grafana, Datadog, Prometheus Alertmanager, and more from a beautifully simple user interface.
You can now create a "public title" for incidents you publish to your status page(s). This public title can be updated independently from the incident’s title used internally, both when posting the initial status page update from Slack, and at any time from the web portal. This way, you don’t need to worry about internal language or naming conventions from your incident titles being displayed to customers on your external status page.
You can now set up multiple instances of Jira and/or Confluence in Rootly! When creating workflows that interact with these integrations, you'll be able to select which instance(s) you want to perform actions in using a simple dropdown menu.
Our new User Lookup feature allows you configure workflows to auto-invite Jira Reporters and PagerDuty users to your incident Slack channel.
We’ve just added another touch of configurability by allowing you to upload your own banner image in the Incident Overview pop-up in Slack.
When an incident is resolved, Rootly automatically generates a Confluence page with all of the incident’s key information populated in a clean, easy-to-read template. We just gave our templates a refresh so they’re even easier on the eyes.
We’re adding another degree of control to workflows that post to Slack by allowing you to choose whether you want workflows to post a new Slack message or update a previous one.