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October 12, 2023

Action Items

Bulk Edit Task and Follow-up Action Items

Bulk Edit Task and Follow-up Action Items

✅ Bulk Edit Task and Follow-up Action Items

Our new user interface is much more than a shiny coat of purple paint. As we roll it out to users, you’ll notice small but impactful changes across the web portal. This week we’re highlighting the ability to edit action items (both tasks and follow-ups) in bulk, eliminating the tedious process of editing them one-by-one. To check it out, head to the Action Items tab in the web portal. Select the “Incidents with tasks” check box to select all tasks, or the check box at the top of each incident to select all tasks for a specific incident. You can do so under both the tasks tab (referring to action items to be completed during the incident) and the follow-ups tab (referring to action items to be completed after the incident resolves. The bulk editor allows you to perform any of the following actions:

  • Reassign action items to a different user
  • Mark action items as “open”, “in progress”, “canceled”, or “done”
  • Set or change the priority level
  • Set or change the due date
  • Delete tasks

🌝 New & Improved

🆕 Introduced additional uptime evaluation periods of 180 and 360 days for Rootly status pages
🆕 Incident labels are now displayed on the incident details header on web UI
💅 Improved section alignment on status page display to ensure the most important contents are correctly centered.
💅 Optimized workflow loading sequence to improve response time when quick-viewing workflows.
🐛 Fixed inability to export filtered incident data.
🐛 Fixed inability to save SCIM group assignment on the SSO configurations page.

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🚨 New Alert Sources: Checkly and New Relic

🔊 Configurable Alert Volume

🔔 Notify Slack Channel of Shift Changes

📦 Customizable Alert Description

🤳 View Shifts, Create Overrides, and Escalate Alerts from Rootly Mobile

😅 Alert Urgency

🚨 New Alert Sources: Azure, CloudWatch, and Google Cloud

☎️ Live Call Routing

🤑 On-Call Pay Calculator

💓 Heartbeats: Continuous System Monitoring

🚨 Alert Grouping

🤓 Smart Defaults for Google Meet & Zoom

🧼 Redesigned Incident Announcement & Update Slack Blocks

💅 New Navigation Bar and Configuration UI

🥸 Sync On-Call Schedules with Slack User Groups

🕵️‍♀️ /rootly lookup: Find and Filter Recent Incidents in Slack

👯‍♀️ On-Call Shadowing

🔌 Generic Webhook Alert Source

🔒 Lock Individual Workflows

🐦‍⬛ Round Robin Escalation Policies

🚨 Alert Sources

🔔 Configurable On-Call Shift Reminders

🪄 Dynamic Forms

🔐 Granular Role-Based Access Control Settings for On-Call

✉️ Emails as an On-Call Alert Source