Get Rootly's Incident Communications Playbook

Don't let an incident catch you off guard - download our new Incident Comms Playbook for effective incident comms strategies!

By submitting this form, you agree to the Privacy Policy and Terms of Use and agree to sharing your information with Rootly and Google.

Back to Changelog
Back to Changelog

December 1, 2022

Others

Send Threaded Slack Messages via Workflows

Send Threaded Slack Messages via Workflows

πŸͺ‘ Send Threaded Slack Messages via Workflows

Incident channels can quickly grow noisy with messages as you collaborate on resolving incidents.

To keep communications clean and focused, we are introducing the ability to send threaded Slack messages via workflows.

By being able to pick the visibility of how messages sent, less important ones such as simple updates do not need to be broadcasted to everyone.

Threaded messages can only be sent under original messages that Rootly had previously sent.

This can be configured in Workflows > Task > Send Slack Message or Send Slack Blocks.


🌝 New & Improved

πŸ†• Postman collection for Rootly API
πŸ†• Ability to trigger workflows via API
πŸ†• Ability to update custom fields on /incident update
πŸ’… Azure AD integration added to Rootly website
πŸ’… Enable and disable workflows colours are colourblind accessible
πŸ’… Incidents displayed on metrics are hyperlinked for easier navigation
πŸ’… Filter for incidents use and as a conditional and not or
πŸ› Fixed issue where naming of workflow conditions were inconsistent
πŸ› Fixed issue where metrics exports to PDF were formatted incorrectly
πŸ› Fixed issue where Incident Causes were not showing up on postmortem tab
πŸ› Fixed issue where unable to edit labels

Previous post
Previous post
You are viewing the latestΒ post

πŸ“² User Directory

πŸ‘« Team Admin Permissions

🏘️ Organization-Wide Alert Groups

πŸ“ˆ Measuring On-Call Performance

πŸ”€ Integrate with Linear Triage

⏲️ Acknowledge, Snooze, and Escalate Alerts

πŸ”’ Severity based incident permissions

πŸ€– AI Meeting Bot for Incident Bridges

πŸ”„ Reordering Escalation Paths

πŸ“ Alert Notes

🚨 New Alert Sources: Checkly and New Relic

πŸ”Š Configurable Alert Volume

πŸ”” Notify Slack Channel of Shift Changes

πŸ“¦ Customizable Alert Description

🀳 View Shifts, Create Overrides, and Escalate Alerts from Rootly Mobile

πŸ˜… Alert Urgency

🚨 New Alert Sources: Azure, CloudWatch, and Google Cloud

☎️ Live Call Routing

πŸ€‘ On-Call Pay Calculator

πŸ’“ Heartbeats: Continuous System Monitoring

🚨 Alert Grouping

πŸ€“ Smart Defaults for Google Meet & Zoom

🧼 Redesigned Incident Announcement & Update Slack Blocks

πŸ’… New Navigation Bar and Configuration UI

πŸ₯Έ Sync On-Call Schedules with Slack User Groups