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December 1, 2022

Others

Send Threaded Slack Messages via Workflows

Send Threaded Slack Messages via Workflows

🪡 Send Threaded Slack Messages via Workflows

Incident channels can quickly grow noisy with messages as you collaborate on resolving incidents.

To keep communications clean and focused, we are introducing the ability to send threaded Slack messages via workflows.

By being able to pick the visibility of how messages sent, less important ones such as simple updates do not need to be broadcasted to everyone.

Threaded messages can only be sent under original messages that Rootly had previously sent.

This can be configured in Workflows > Task > Send Slack Message or Send Slack Blocks.


🌝 New & Improved

🆕 Postman collection for Rootly API
🆕 Ability to trigger workflows via API
🆕 Ability to update custom fields on /incident update
💅 Azure AD integration added to Rootly website
💅 Enable and disable workflows colours are colourblind accessible
💅 Incidents displayed on metrics are hyperlinked for easier navigation
💅 Filter for incidents use and as a conditional and not or
🐛 Fixed issue where naming of workflow conditions were inconsistent
🐛 Fixed issue where metrics exports to PDF were formatted incorrectly
🐛 Fixed issue where Incident Causes were not showing up on postmortem tab
🐛 Fixed issue where unable to edit labels

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🚨 New Alert Sources: Checkly and New Relic

🔊 Configurable Alert Volume

🔔 Notify Slack Channel of Shift Changes

📦 Customizable Alert Description

🤳 View Shifts, Create Overrides, and Escalate Alerts from Rootly Mobile

😅 Alert Urgency

🚨 New Alert Sources: Azure, CloudWatch, and Google Cloud

☎️ Live Call Routing

🤑 On-Call Pay Calculator

💓 Heartbeats: Continuous System Monitoring

🚨 Alert Grouping

🤓 Smart Defaults for Google Meet & Zoom

🧼 Redesigned Incident Announcement & Update Slack Blocks

💅 New Navigation Bar and Configuration UI

🥸 Sync On-Call Schedules with Slack User Groups

🕵️‍♀️ /rootly lookup: Find and Filter Recent Incidents in Slack

👯‍♀️ On-Call Shadowing

🔌 Generic Webhook Alert Source

🔒 Lock Individual Workflows

🐦‍⬛ Round Robin Escalation Policies

🚨 Alert Sources

🔔 Configurable On-Call Shift Reminders

🪄 Dynamic Forms

🔐 Granular Role-Based Access Control Settings for On-Call

✉️ Emails as an On-Call Alert Source