🤝 Partial Shift Overrides in Rootly On-Call

🤝 Partial Shift Overrides in Rootly On-Call

Life happens, even when you’re on call. Whether it’s an unexpected school pickup, a much-needed screen break, or anything else the day throws at you, we’ve made it easy to take the time you need without saying a silent prayer to the reliability gods that you won’t get paged. Legacy solutions make you override your entire shift, then revert the override when you’re ready to hop back in. With Rootly On-Call, you can set up overrides for any period of time, for any or all of your on-call shifts, with a couple clicks. Just head to On-Call Shifts, click “Create Override”, specify the time frame, and assign another teammate.

Easy as that!

🌝 New & Improved

🆕 RBAC introduced for Rootly On-Call. Now teams can grant edit permissions to only team leads/managers.
💅 Improved interface to view multiple on-call schedules on a single view.
💅 On-call schedules can no longer be deleted until it’s been removed from all escalation policies.
🐛 Fixed pre-selection of default template on incident retrospectives page.
🐛 Fixed poor display of incident summary, caused by failure to account for HTML tags.