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April 11, 2025

Routing Alerts in Rootly

Routing Alerts in Rootly

We’re excited to announce the launch of Alert Routing, a powerful new feature that gives your team full control over how alerts are routed across services and teams.

With Alert Routing, you can:

  • Dynamically route alerts from any monitoring tool to the appropriate team or service based on your own custom logic
  • Use a single webhook or alert source and intelligently distribute alerts across your entire organization
  • Make routing changes quickly and on the fly: no need to reconfigure your monitoring tools
  • Consolidate your alert sources and streamline your incident response workflow

Best of all, Alert Routing is fully Terraform-supported, allowing you to define and manage your routing logic as code. This makes it easy to version, audit, and deploy changes through your existing infrastructure-as-code workflows.

Whether you’re scaling across services or simply want more flexibility in how alerts are handled, Alert Routing gives you the precision and agility you need.

Reach out to your Rootly account representative today to get started with Alert Routing!

What else shipped

New

  • Rootly now generates forms for all custom statuses, allowing responders to submit incident data throughout the incident's lifecycle

Improvements

  • Improved Alert pages to improve readability of long Alert descriptions and payloads.

Fixes

  • Fixed bug causing auto-scrolling behaviour on Alert pages.
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