Trigger Alerts through Email

Many teams rely on email to trigger alerts, especially when monitors don’t support webhooks. But one shared email per team makes on-call noisy and hard to manage.

Now with Rootly's latest improvements to our Email Alert Source, teams can create multiple, customizable email alert sources, and have their teams begin investigating alerts from their monitoring systems.

What You Can Do Now:

• Create multiple email alert sources per team
• Assign team owners for safe and secure organization
• Customize the content and urgency of the alert to help responders investigate more quickly
• Define conditions for when an email should page a responder
• Set auto-resolution rules for follow-up emails

Get started with Enhanced Email Alert Sources and streamline how your teams handle email-based alerts!

What else shipped

Improved

• Improved query filters on Rootly’s API.
• Shadow shift email notifications include additional shift details.