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Changelog
Jul 16, 2026
The on-call widget, 24-hour time, and a new Alerts table.

The on-call widget, 24-hour time, and a new Alerts table.

Solutions
How Canary built incident management from scratch on Rootly while its engineering team quadrupled.
Replit brings structure, speed, and better decision-making to incident response with Rootly.
How Caribou saves 200+ engineering hours a year with Rootly.
Why Capa replaced incident.io with Rootly.
How Reactiv outgrew incident.io and moved to Rootly for real AI and on-call without the upsell.
How SpotDraft replaced manual follow-ups with synced, measurable incident management on Rootly.
How GRAIL replaced a manual, ad hoc incident process with Rootly and cut manual effort by 80%.
How Cora cut time-to-acknowledge on critical alerts to <10 minutes with Rootly.
Why CTSO Central chose Rootly over incident.io.
Poll Everywhere switched from PagerDuty, cut on-call tooling costs and made response faster with Rootly.
Why Momentum didn't choose FireHydrant, and how they minimize the number of engineers on-call with Rootly.
KnowBe4 switched from PagerDuty and turned Incident Response into a repeatable, predictable system with Rootly.
Achievers switched from PagerDuty and productized reliability on Microsoft Teams with Rootly.
How Motive migrated from Opsgenie and achieved 99.99% reliability with Rootly.
Clay switched off Opsgenie to use Rootly to streamline incident management.
Webflow shutdown PagerDuty to use Rootly to build a proactive reliability culture.
How Wealthsimple uses Rootly to create a culture of wellness and psychological safety for incident commanders.
How Upstart uses Rootly to create an incident response system that grows with them.
How ROLLER scales globally while keeping a lean SRE team.
How Lucidworks uses Rootly to create bespoke incident management for their distinct product offering.
Customers
Resources
Latest Blog
Jul 16, 2026
What Doom taught us about AI-assisted incident response

What Doom taught us about AI-assisted incident response

Pricing
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Switch from PagerDuty

January 2026

January 2026

January 2026

🤝 Partial Shift Overrides in Rootly On-Call
May 9, 2024
🤝 Partial Shift Overrides in Rootly On-Call
🏗️ Terraform + API Support for Rootly On-Call
May 2, 2024
🏗️ Terraform + API Support for Rootly On-Call
🦉 Rootly x Thena Integration
April 26, 2024
🦉 Rootly x Thena Integration
🎬 New Full Platform Tour on Rootly.com
April 19, 2024
🎬 New Full Platform Tour on Rootly.com
🔦 Drop-down Search in Escalation Policy Builder
April 11, 2024
🔦 Drop-down Search in Escalation Policy Builder
🦊 GitLab Integration
April 4, 2024
🦊 GitLab Integration
Update Custom Incident Fields Using Workflows
March 28, 2024
Update Custom Incident Fields Using Workflows
🤖 Ask Rootly AI (+ More New AI Features!)
March 12, 2024
🤖 Ask Rootly AI (+ More New AI Features!)
Rootly AI Editor: Fix Typos, Grammatical Errors, and Wordy Text Instantly
March 7, 2024
Rootly AI Editor: Fix Typos, Grammatical Errors, and Wordy Text Instantly
📊 Dashboard Sharing Permissions
March 1, 2024
📊 Dashboard Sharing Permissions
✍️ Customize Your Wordbank for Automatic Incident Title Generation
February 22, 2024
✍️ Customize Your Wordbank for Automatic Incident Title Generation
🧠 Smart Defaults for Jira
February 15, 2024
🧠 Smart Defaults for Jira
🔌 The Rootly Plugin for Zendesk
February 9, 2024
🔌 The Rootly Plugin for Zendesk
🪄 Rootly Retrospectives
February 1, 2024
🪄 Rootly Retrospectives
⚡ Command Palette: Lightning Fast Navigation with a Single Keyboard Command
January 26, 2024
⚡ Command Palette: Lightning Fast Navigation with a Single Keyboard Command
Rootly Terraformer: Seamlessly Bring Workflows From Rootly’s UI to Terraform
January 16, 2024
Rootly Terraformer: Seamlessly Bring Workflows From Rootly’s UI to Terraform
Smart Defaults for Slack Configuration
January 4, 2024
Smart Defaults for Slack Configuration
Rootly Rewind: Celebrating 2023 With Our Amazing Customers!
December 21, 2023
Rootly Rewind: Celebrating 2023 With Our Amazing Customers!
Search and Filter Available Actions for Workflows
December 14, 2023
Search and Filter Available Actions for Workflows
Incident Timeline Comments: Add Context and Move from Conversation to Action Seamlessly
December 7, 2023
Incident Timeline Comments: Add Context and Move from Conversation to Action Seamlessly
Introducing: Rootly x ClickUp! Our New Integration for Seamless Collaboration and Task-Tracking
November 30, 2023
Introducing: Rootly x ClickUp! Our New Integration for Seamless Collaboration and Task-Tracking
The New and Improved Home Dashboard
November 24, 2023
The New and Improved Home Dashboard
Guided Onboarding Flow for New Rootly Users
November 16, 2023
Guided Onboarding Flow for New Rootly Users
Fields List View and More UX Improvements for Forms & Form Fields
November 2, 2023
Fields List View and More UX Improvements for Forms & Form Fields
Bulk Actions for Incidents and Workflows
October 26, 2023
Bulk Actions for Incidents and Workflows
Share and Set Permissions for Rootly Metrics Dashboards
October 19, 2023
Share and Set Permissions for Rootly Metrics Dashboards
Bulk Edit Task and Follow-up Action Items
October 12, 2023
Bulk Edit Task and Follow-up Action Items
Create Fully Custom Slack Forms Using Our New Form Builder
October 5, 2023
Create Fully Custom Slack Forms Using Our New Form Builder
Specify Public vs Internal Incident Titles on Your Rootly Status Pages
September 28, 2023
Specify Public vs Internal Incident Titles on Your Rootly Status Pages
Integrate with Multiple Instances of Jira and Confluence
September 21, 2023
Integrate with Multiple Instances of Jira and Confluence
Auto map any user from PagerDuty and Jira to Rootly incidents with new user lookup
September 14, 2023
Auto map any user from PagerDuty and Jira to Rootly incidents with new user lookup
Customize Your Incident Overview Banner in Slack
September 7, 2023
Customize Your Incident Overview Banner in Slack
Improved Confluence Retrospective Templates
August 31, 2023
Improved Confluence Retrospective Templates
Workflows Can Now Automatically Update Previously Posted Slack Messages
August 24, 2023
Workflows Can Now Automatically Update Previously Posted Slack Messages
Automate Component Status Updates on Statuspage.io
August 17, 2023
Automate Component Status Updates on Statuspage.io
Rootly Joins the Vendr+ Marketplace
August 3, 2023
Rootly Joins the Vendr+ Marketplace
Assign Multiple Users to the Same Incident Role
July 27, 2023
Assign Multiple Users to the Same Incident Role
Incident Triage: Investigate Potential Incidents Faster
July 20, 2023
Incident Triage: Investigate Potential Incidents Faster
Rootly + Fivetran Data Connector Integration
July 13, 2023
Rootly + Fivetran Data Connector Integration
Less Noise, More Flexibility: New Slack Notification & Emoji Options
July 7, 2023
Less Noise, More Flexibility: New Slack Notification & Emoji Options
SCIM Group Support: Access Control Made Easy at Enterprise Scale
June 29, 2023
SCIM Group Support: Access Control Made Easy at Enterprise Scale
Integrate With External Systems via HTTP Client
June 22, 2023
Integrate With External Systems via HTTP Client
Custom Google Doc Permissions
June 15, 2023
Custom Google Doc Permissions
Advanced Slack Customization via Slack Blocks
June 8, 2023
Advanced Slack Customization via Slack Blocks
Notion Projects Integration with Rootly
June 1, 2023
Notion Projects Integration with Rootly
WhatsApp Integration
May 25, 2023
WhatsApp Integration
Manually Export Action Items to Ticketing Apps (Jira, Zendesk, Linear, and more)
May 18, 2023
Manually Export Action Items to Ticketing Apps (Jira, Zendesk, Linear, and more)
Automated Dashboard Reports
May 11, 2023
Automated Dashboard Reports
GitHub Secret Scanning Partner
May 4, 2023
GitHub Secret Scanning Partner
Request for Permission Upgrade
April 27, 2023
Request for Permission Upgrade
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