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Jorge Lainfiesta

Taming the Angry Intern: How AI is Reshaping Platform Engineering

Turning AI into a predictable, policy‑driven part of your platform engineering toolkit

Jorge Lainfiesta

August 4, 2025

4 mins

The Art of Not Getting Woken Up for Nothing

Strategies from SRE leaders fighting noisy alerts in complex system.

Jorge Lainfiesta

July 22, 2025

10 mins

Owning Reliability at Scale: Inside the Hybrid Incident Models

How should you structure your incident response team? From severity-based escalation to role-driven orchestration, hybrid models are helping teams scale reliability and balance resources.

Jorge Lainfiesta

July 10, 2025

11 mins

10 Best Incident Management Software in 2025 (Ranked by Performance)

Discover the 10 best incident management software tools of 2025 to reduce downtime, improve coordination, and speed up response efforts for your team.

Jorge Lainfiesta

June 6, 2025

8 mins

Incident Management vs. Problem Management: Key Differences and When to Use Both

Incident management restores service fast. Problem management finds the root cause. Master both approaches to build resilient IT operations.

Jorge Lainfiesta

June 5, 2025

6 mins

SLA vs KPI: Understanding the Key Differences and How to Effectively Use Both

What’s the difference between an SLA and a KPI? SLAs define service expectations, while KPIs measure performance. Learn how they relate and when to use each.

Jorge Lainfiesta

June 1, 2025

8 mins

Top Opsgenie Alternatives in 2025: Opsgenie Is Shutting Down — Don’t Just Replace, Upgrade

Opsgenie is shutting down. Don't settle for a downgrade to JSM. Explore the best Opsgenie alternatives for 2025 and find a true upgrade with modern AI and automation.

Jorge Lainfiesta

April 1, 2025

6 mins

The Unofficial SRE Track for KubeCon EU '25

KubeCon doesn’t have an SRE track but we’ve gone through the 300+ sessions that’ll take place in London so you don’t have to.

Jorge Lainfiesta

March 19, 2025

10 mins

The Ultimate DORA Compliance Checklist for 2025

This guide covers everything you need to know about DORA compliance, including deadlines, penalties, and a step-by-step checklist to meet the new EU regulation.

Jorge Lainfiesta

February 27, 2025

11 mins

Google SREs are changing the game again: a breakdown of their new approach

Google SREs are redefining reliability practices with STAMP, addressing the limitations of traditional models as systems scale. Their approach highlights the need for system-wide hazard analysis.

Jorge Lainfiesta

January 8, 2025

7 mins

On-call Gift Guide for the Holidays

Eggnog and mistletoe? Not this year! Celebrate your on-call heroes with thoughtful, fun, and practical gifts tailored to every stage of an incident lifecycle.

Jorge Lainfiesta

December 9, 2024

5 mins

DORA ‘24 Report: What’s in it for SREs?

With insights into AI and platform engineering, DORA’s 2024 report digs into what’s actually helping (and hurting) engineering organizations. In this blog post, you’ll learn how the findings may apply to SRE teams.

Jorge Lainfiesta

October 25, 2024

6 mins

How Motive achieves 99.99% reliability with Rootly

Jorge Lainfiesta

Taming the Angry Intern: How AI is Reshaping Platform Engineering

The Art of Not Getting Woken Up for Nothing

Owning Reliability at Scale: Inside the Hybrid Incident Models

10 Best Incident Management Software in 2025 (Ranked by Performance)

Incident Management vs. Problem Management: Key Differences and When to Use Both

SLA vs KPI: Understanding the Key Differences and How to Effectively Use Both

Top Opsgenie Alternatives in 2025: Opsgenie Is Shutting Down — Don’t Just Replace, Upgrade

The Unofficial SRE Track for KubeCon EU '25

The Ultimate DORA Compliance Checklist for 2025

Google SREs are changing the game again: a breakdown of their new approach

On-call Gift Guide for the Holidays

DORA ‘24 Report: What’s in it for SREs?

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