Get Rootly's Incident Communications Playbook

Don't let an incident catch you off guard - download our new Incident Comms Playbook for effective incident comms strategies!

By submitting this form, you agree to the Privacy Policy and Terms of Use and agree to sharing your information with Rootly and Google.

Back to Blog
Back to Blog

Claire Leverne

Claire Leverne is a mechanical engineer, outdoor-rescue professional, and lifelong adventurer. Her portfolio includes: writing code to automate manufacturing processes, modernizing aircraft carrier systems, hiking out into the woods to find lost people, getting lost, building drones, and being a kick-ass mountain biker. Currently pursuing a dual Master’s in Environmental Management & Sustainability, she hopes to apply her love of technical systems-thinking to complex environmental problems. Claire lives in the Shenandoah Valley with her husband Lowell, and two slobbery doggos: Juniper and Penelope.

RescueOps - Ep. 8:  Psychological Support & Stress Management

RescueOps - Ep. 8: Psychological Support & Stress Management

Flash floods demand calmness, but what happens after the crisis? Processing stress is key to long-term resilience, whether you’re a responder or an outdoors rescuer.

 Claire Leverne

Claire Leverne

February 12, 2025
4 mins
RescueOps - Ep. 7: Rapid Assessment and Triage

RescueOps - Ep. 7: Rapid Assessment and Triage

What SREs can learn from avalanche rescue: speed, strategy, and coordination are everything when the clock is against you.

 Claire Leverne

Claire Leverne

February 6, 2025
6 mins
RescueOps - Ep. 6: Collaboration and Coordination Across Multiple Teams

RescueOps - Ep. 6: Collaboration and Coordination Across Multiple Teams

Check out these red flags to watch for in both SAR and incident response when coordinating cross-functional teams.

 Claire Leverne

Claire Leverne

January 29, 2025
9 mins
RescueOps - Ep. 5: Scalability and Flexibility

RescueOps - Ep. 5: Scalability and Flexibility

From hiking gear to SRE playbooks, scaling requires thoughtful preparation at every level. Learn why robust foundations, adaptable tools, and tested protocols are your best defense—whether facing a blizzard or a system outage.

 Claire Leverne

Claire Leverne

January 22, 2025
7 mins
RescueOps - Ep. 4: Situation Awareness and Real-Time Tracking

RescueOps - Ep. 4: Situation Awareness and Real-Time Tracking

Whether scaling a mountain or troubleshooting an outage, situational awareness and real-time tracking can help your team build resilience and minimize costly delays.

 Claire Leverne

Claire Leverne

January 9, 2025
7 mins
RescueOps - Ep. 3: Checklists and Protocols Are Not Archaic

RescueOps - Ep. 3: Checklists and Protocols Are Not Archaic

Whether you’re rescuing a lost hiker or debugging a critical outage, sticking to the basics gives you the clarity to handle chaos. The magic happens when protocols give you the headspace to innovate, adapt, and prevent the next crisis.

 Claire Leverne

Claire Leverne

January 2, 2025
5 mins
RescueOps - Ep. 2: Communications Save Lives

RescueOps - Ep. 2: Communications Save Lives

Communication can be a lifesaver—whether on a snow-covered volcano or during a system outage. This post shares how lessons from Search and Rescue operations can enhance incident response in tech, ensuring that teamwork and trust keep chaos at bay.

 Claire Leverne

Claire Leverne

December 20, 2024
6 mins
New Blog Series: RescueOps

New Blog Series: RescueOps

Search and rescue (SAR) operations and incident response have striking similarities. In this series, Claire dives into lessons SREs can learn from wildfire management ICSs.

 Claire Leverne

Claire Leverne

December 13, 2024
6 mins