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Incident management insights, guides, and product updates from Rootly

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Introducing six Rootly AI features: focus on the incident, leave the paperwork to us

Introducing six Rootly AI features: focus on the incident, leave the paperwork to us

Say hello to smarter incident management with smart summaries, mitigation message suggestions, and our new conversational assistant! 🚀✨

JJ Tang

JJ Tang

March 12, 2024
6 min read
5 Easy Ways to Reduce Work-Related Stress for SRE Professionals

5 Easy Ways to Reduce Work-Related Stress for SRE Professionals

Discover simple yet effective strategies to decrease work-related stress and increase productivity for DevOps and SRE professionals. Transform your work life with these 5 easy tips from your friends at Rootly.

Tiffany Cox

Tiffany Cox

March 6, 2024
7 min read
KubeCon EU Unofficial SRE track: the talks you cannot miss

KubeCon EU Unofficial SRE track: the talks you cannot miss

There are more than 300 talks at this conference. Check out our SRE-oriented curation for must-see talks in Paris.

Jorge Lainfiesta

Jorge Lainfiesta

February 28, 2024
6 min read
Incident Commander Training Strategies: What The Books Don’t Tell You

Incident Commander Training Strategies: What The Books Don’t Tell You

The Google books offer helpful general principles. In practice, however, you shouldn’t assume they are immediately applicable to your environment. Some companies have comprehensive, high-quality documentation, mature incident response tooling, and more importantly, experienced ICs. However, if your organization is early in the process of establishing the incident response practice, you will need to expand on these principles, so that your response team can handle the chaos with greater ease.

Zhuang (Strong) Liang

Zhuang (Strong) Liang

February 26, 2024
6 min read
Breaking Down the 2024 VOID Report: “Exploring the Unintended Consequences of Automation in Software”

Breaking Down the 2024 VOID Report: “Exploring the Unintended Consequences of Automation in Software”

In an era where automation and artificial intelligence are increasingly integral to software development and operations, the 2024 VOID Report sheds critical light on the nuanced impacts of these technologies. Here, we delve deeper into the report's key findings and explore predictions for the near future, weaving a comprehensive narrative highlighting challenges and opportunities.

Rootly

Rootly

February 23, 2024
5 min read
Building a Privacy-First AI for Incident Management

Building a Privacy-First AI for Incident Management

Bringing AI into the game, Rootly isn't just playing it safe with privacy; we're setting a new standard. Discover the fusion of cutting-edge AI with uncompromised privacy in incident management

JJ Tang

JJ Tang

February 14, 2024
5 min read
Enhancing Service Reliability: Uniting Rootly’s Incident Management and Backstage’s Software Catalog

Enhancing Service Reliability: Uniting Rootly’s Incident Management and Backstage’s Software Catalog

We’re happy to announce that Rootly is now live and supported in the Spotify for Backstage Marketplace! In this blog post, we will delve into the key benefits of integrating Rootly and Backstage and why enterprises should prioritize service reliability.

Kyle McMeekin

Kyle McMeekin

January 31, 2024
6 min read
Does Every Incident Need a Retrospective? Here’s What the Experts Have to Say

Does Every Incident Need a Retrospective? Here’s What the Experts Have to Say

In December, we held a roundtable discussion among Reliability Leaders on the topic of incident retrospectives. We explored whether they’re necessary, how to build the right culture around them, and what a successful retrospective entailed. As always, we had a wide range of opinions and a few hot takes. We’ve distilled some of the key takeaways from the discussion into this post.

Ryan McDonald

Ryan McDonald

January 17, 2024
5 min read
Lessons in Incident Response I Learned While Waiting Tables

Lessons in Incident Response I Learned While Waiting Tables

Before I stumbled into the tech industry (a story for another day), I spent several years in the customer service world as a server and front of house manager in restaurants. It was in these jobs that I first honed some critical skills that would later lead me on the path to incident response. In this article, I draw comparisons between life in the service industry and IT incident response.

Ashley Sawatsky

Ashley Sawatsky

December 13, 2023
8 min read