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Brandon Chalk

The Triage Shot Clock: When to Ask for Help During An Incident 

The Triage Shot Clock: When to Ask for Help During An Incident 

A practical approach to setting time limits and escalating with intent.

Brandon Chalk

Brandon Chalk

October 22, 2025
6 mins
When Process Becomes Latency: Optimizing Incident Response Cadence

When Process Becomes Latency: Optimizing Incident Response Cadence

Insights from a 16-year Google SRE on balancing structure and speed when every second counts.

Brandon Chalk

Brandon Chalk

July 15, 2025
6 mins
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