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May 2, 2024

On-Call

🏗️ Terraform + API Support for Rootly On-Call

🏗️ Terraform + API Support for Rootly On-Call

🏗️ Terraform + API Support for Rootly On-Call

Distributed ownership of services is essential for engineering teams operating at an enterprise scale. We already have a leading Terraform provider with over 380,000 downloads to achieve this.

Now, we’ve enhanced our Terraform provider with new data sources to support Rootly On-Call, enabling engineering teams to manage their on-call schedules and escalation policies directly in code.

This also makes it easy to test widespread changes to your Rootly configuration before you implement them, as you can configure your changes in Terraform and deploy to your test environment to ensure everything is working as intended before promoting changes to your production environment.

Learn more about Terraform and Rootly in the Terraform Help docs.

We’ve also enabled API support for Rootly On-Call, which unlocks deeper customization abilities. For example, using the API to automatically add new users to the on-call rotation for their team.

You can find all supported API endpoints here in our API documentation.

🌝 New & Improved

🆕 Introduced the ability to group on-call schedules into groups. This will come in handy when managing a large number of schedules.
🆕 Introduced the ability to trigger pages to Rootly On-Call directly from Datadog, Sentry, and Grafana alert events.
💅 Added the ability to view multiple on-call schedules in a single calendar view.
💅 Each schedule on the On-Call Schedules page displays the next on-call user.
🐛 Fixed notification spamming issue experienced by a subset of organizations.
🐛 Fixed intermittent formatting issue on page reloads.
🐛 Fixed issue with status page selection dropdown not loading

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Automatically Schedule Postmortem Reviews

Auto Create Incidents from Any Alert

Terraform Provider for Rootly

Get Support From Rootly in Slack

Bookmark Anything in Incident Slack Channel

Convert Existing Channels to Rootly Incidents

Incident Preview

Custom Role-Based Access Control (RBAC)

Subscribe to Incidents

Workflow Templates

Incident Variables and Snippets

Invite Responders to Incidents via Slack

Severity Descriptions

Reopening Incidents

SOC 2 Type II Certified

Trigger Workflows Anytime

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Workflows 2.0

API and Infrastructure as Code Ready

Slack Enterprise Grid & Multi-Workspace Ready

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