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March 13, 2022

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Bookmark Anything in Incident Slack Channel

Bookmark Anything in Incident Slack Channel

🔖 Bookmark Anything in Incident Slack Channel

We are introducing a new Workflow that allows you to bookmark any link, integration, or resource to the incident Slack channel.

Customers can now append the most critical information at the top of incident channels making it immediately accessible.

Built on top of our Workflows engine, not only are there powerful defaults out of the box but can be customized to suit any organization.

  • Have different bookmarks for different types of incidents (e.g. Security playbook vs. Infrastructure playbook)
  • Specify Title, Link, and Emoji
  • Out of the box incident dashboard and relevant integrations are bookmarked

So, what can you bookmark automatically? Pretty much anything, here are a few examples.

  • Integrations (e.g. Jira issues, Zoom rooms, Confluence postmortems, PagerDuty on-call schedule, etc.)
  • Internal resources (e.g. Datadog dashboards, etc.)
  • Playbooks / Runbooks (e.g. Restarting the database, Cloud provider outage, etc.)
  • ...endless possibilities!


🌝 New & Improved

  • 🆕 The Rootly team will be at SREcon San Francisco from March 14-16 at Booth 111, come say 👋
  • 🆕 Condition in Workflows to specify Test / Training incidents that enable ability to build customized training
  • 💅 Canceled incidents do not show up on Dashboard anymore
  • 💅 Revamped /incident update modal
  • 💅 Rootly.com is more mobile responsive and friendly
  • 🐛 Fixed issue where Rootly status page updates were formatted incorrectly
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📝 Alert Notes

🚨 New Alert Sources: Checkly and New Relic

🔊 Configurable Alert Volume

🔔 Notify Slack Channel of Shift Changes

📦 Customizable Alert Description

🤳 View Shifts, Create Overrides, and Escalate Alerts from Rootly Mobile

😅 Alert Urgency

🚨 New Alert Sources: Azure, CloudWatch, and Google Cloud

☎️ Live Call Routing

🤑 On-Call Pay Calculator

💓 Heartbeats: Continuous System Monitoring

🚨 Alert Grouping

🤓 Smart Defaults for Google Meet & Zoom

🧼 Redesigned Incident Announcement & Update Slack Blocks

💅 New Navigation Bar and Configuration UI

🥸 Sync On-Call Schedules with Slack User Groups

🕵️‍♀️ /rootly lookup: Find and Filter Recent Incidents in Slack

👯‍♀️ On-Call Shadowing

🔌 Generic Webhook Alert Source

🔒 Lock Individual Workflows

🐦‍⬛ Round Robin Escalation Policies

🚨 Alert Sources

🔔 Configurable On-Call Shift Reminders

🪄 Dynamic Forms

🔐 Granular Role-Based Access Control Settings for On-Call