Rootly AI and Glean: Eliminate Context-switching and Accelerate Triage

With Rootly AI + Glean, you can now access critical incident context—like timelines, severity levels, impacted services, and postmortem follow-ups—directly inside Glean, the same interface you already use for code, docs, and tickets. This keeps your operational data where you are, streamlining investigations and enabling faster, more confident resolutions.

Beyond just incident details, Rootly integrates deeply with Glean’s enterprise search and AI assistant to make a broader range of data instantly discoverable. You can query incidents, retros, alerts, on-call schedules, and escalation policies in one place. Post-incident analysis becomes faster and easier because all relevant operational knowledge is centralized.

Finally, Rootly syncs structured metadata—including timelines, policies, and schedules—into Glean so investigations and audits stay anchored in consistent, reliable data. Action items from retrospectives are surfaced alongside incident context, ensuring stronger follow-through and enabling downstream automation without adding extra overhead.

What You Get

• Unified, structured search: Find incidents, alerts, schedules, escalation policies, and retros without leaving Glean.
• Context in one place: Surface timelines, impacted services, and owners directly inside search results.
• Post-incident learning: Keep retrospectives and action items visible and accessible alongside incident data.
• Built for you: The connector is designed for fast retrieval of the operational primitives you care about most.

Read the docs for more info and to get started.