Page multiple responders at once.

In the middle of an incident, paging multiple teams or services shouldn’t slow you down. Whether you’re escalating to multiple on-call schedules, teams, or services, this update enables you to page multiple responders in one go—directly from Slack or the web—from a single command or modal.

Why it matters

When things go sideways, responders need to mobilize fast. Previously, paging several teams required running /rootly page or clicking Start Paging multiple times. This release eliminates that repetitive overhead by allowing you to select multiple notification targets—Rootly automatically pages each one.

The result: faster coordination, fewer clicks, and no wasted time.

How it works

• Slack command:
  
  • Run /rootly page in any Slack channel (if Rootly On-call is enabled) or in an incident channel.
• Web experience:
  
  • The same multi-select functionality is available when paging via the Start Paging button in the web UI.‍
• New modal experience where you can:‍
  
  • Add a short alert summary
  • Select one or more teams, schedules, escalation policies, or services to page
  • Include an optional escalation note for added context
  • Rootly then creates an alert for each selected target, all from a single action.

Check out the docs to learn more.

New & Improved

New Features

• On-Call Admins are able to bulk-delete Alerts.
• Enabled hyperlinks in form field descriptions for improved documentation and user guidance.
• Metrics timestamps display "X days ago" for durations over 1 day.

Bug Fixes

• Resolved search result reset issue in scheduling that made it difficult to add users to rotations.
• Fixed shifts API response to include remainder of shifts after overrides rather than omitting them.‍‍
• Resolved deleted incident types still appearing in incident type selection dropdowns.
• Updated incident form field selection permissions to be controlled by incident permissions rather than custom field permissions, allowing proper access control.