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May 30, 2024

Users & Permissions

🔐 Granular Role-Based Access Control Settings for On-Call

🔐 Granular Role-Based Access Control Settings for On-Call

🔐 Granular Role-Based Access Control Settings for On-Call

Our Roles and Permissions settings make it easy to manage user permissions at a granular level through a simple UI or via your SSO/SCIM provider. If you’ve wondered if we bring this same level of control to Rootly On-Call, the answer is yes!

We’ve created a full new set of permissions specifically for On-Call. In addition to the default roles of Admin and User, you can save any set of permissions as a New Role for consistency and ease. Not only can you control access to over 10 different pieces of On-Call functionality, you can specify between multiple access levels within each.

These settings are accessed in the same screen as your general Roles and Permissions (click your organization name/icon in the top left > Organization Settings > Roles and Permissions > On-Call). If you’d like to use SCIM to manage permissions via your SSO provider, visit our help docs for instructions to set that up.

🌝 New & Improved

🆕 Added rotation details to shift popover on the Edit Schedule screen. Now it’s easier for admins to see which rotation each calendar block originated from.
💅 Saving an on-call schedule during editing will no longer reset the calendar view back to today’s date. This will save users the need to cycle back to where they left off.
💅 Last used filters on Escalations Policies page will persist after user navigates away and return to page.
💅 Expanded confirmation modals to appear in configuration drawers (in addition to incident forms). Now all forms and drawers will warn users if they attempt to leave without saving their updated inputs.
🐛 Fixed issue with converted incident channels not being able to display in triage status.
🐛 Fixed intermittent issue with 📌 emoji command not adding the pinned message to the incident timeline.
🐛 Fixed incorrect navigation of follow-up action items links.

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📝 Alert Notes

🚨 New Alert Sources: Checkly and New Relic

🔊 Configurable Alert Volume

🔔 Notify Slack Channel of Shift Changes

📦 Customizable Alert Description

🤳 View Shifts, Create Overrides, and Escalate Alerts from Rootly Mobile

😅 Alert Urgency

🚨 New Alert Sources: Azure, CloudWatch, and Google Cloud

☎️ Live Call Routing

🤑 On-Call Pay Calculator

💓 Heartbeats: Continuous System Monitoring

🚨 Alert Grouping

🤓 Smart Defaults for Google Meet & Zoom

🧼 Redesigned Incident Announcement & Update Slack Blocks

💅 New Navigation Bar and Configuration UI

🥸 Sync On-Call Schedules with Slack User Groups

🕵️‍♀️ /rootly lookup: Find and Filter Recent Incidents in Slack

👯‍♀️ On-Call Shadowing

🔌 Generic Webhook Alert Source

🔒 Lock Individual Workflows

🐦‍⬛ Round Robin Escalation Policies

🚨 Alert Sources

🔔 Configurable On-Call Shift Reminders

🪄 Dynamic Forms

🔐 Granular Role-Based Access Control Settings for On-Call