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July 20, 2022

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Manage Workflows via API, Terraform, and Pulumi

Manage Workflows via API, Terraform, and Pulumi

🧿 Manage Workflows via API, Terraform, & Pulumi

Rootly is the only enterprise-ready incident management platform that supports IaC via API, Terraform, and Pulumi.

Today, we are taking that one level further and enabling customers to manage workflows via API, Terraform, and Pulumi.

Workflows are at the heart of what makes Rootly able to be customized to encode each organizations individual incident processes.

Previously, managing these workflows (e.g. automatically create Jira ticket for on security board, invite infra team if SEV0, etc.) had to be done in our Web platform. This was manual and didn't align with how organizations were already leveraging IaC.

With the ability to now manage workflows through providers like Terraform, individual departments and teams can own workflow configuration without click-ops.

API

  • Docs with workflows support: here
  • Previous changelog release notes: here

Terraform

  • Docs with workflows support: here
  • Previous changelog release notes: here

Pulumi

  • Docs with workflows support: here
  • Previous changelog release notes: here


🌝 New & Improved

  • 🆕 Scheduled maintenance can be created from Slack using /incident maintenance, previously only available on Web platform
  • 🆕 Assigning action items to others easier in Slack by right clicking and selecting 👉 assign a user/team
  • 💅 Improvements to make tasks associated with playbooks more robust
  • 💅 General refactoring on our data model and configurations that improves overall loading and saving speeds
  • 💅 Adding action items on Web platform no longer require a refresh to populate
  • 🐛 Fixed issue where filters on alerts were not working for environments and services
  • 🐛 Fixed issue where export to CSV and JSON did not specify the title of the custom field
  • 🐛 Fixed issue where updating the organization page rendered a 500 despite data always being saved
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📝 Alert Notes

🚨 New Alert Sources: Checkly and New Relic

🔊 Configurable Alert Volume

🔔 Notify Slack Channel of Shift Changes

📦 Customizable Alert Description

🤳 View Shifts, Create Overrides, and Escalate Alerts from Rootly Mobile

😅 Alert Urgency

🚨 New Alert Sources: Azure, CloudWatch, and Google Cloud

☎️ Live Call Routing

🤑 On-Call Pay Calculator

💓 Heartbeats: Continuous System Monitoring

🚨 Alert Grouping

🤓 Smart Defaults for Google Meet & Zoom

🧼 Redesigned Incident Announcement & Update Slack Blocks

💅 New Navigation Bar and Configuration UI

🥸 Sync On-Call Schedules with Slack User Groups

🕵️‍♀️ /rootly lookup: Find and Filter Recent Incidents in Slack

👯‍♀️ On-Call Shadowing

🔌 Generic Webhook Alert Source

🔒 Lock Individual Workflows

🐦‍⬛ Round Robin Escalation Policies

🚨 Alert Sources

🔔 Configurable On-Call Shift Reminders

🪄 Dynamic Forms

🔐 Granular Role-Based Access Control Settings for On-Call