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April 13, 2022

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Automatically Schedule Postmortem Reviews

Automatically Schedule Postmortem Reviews

📆 Automatically Schedule Postmortem Reviews

Reviewing and learning about your incidents in a blameless way is critical to improving your incident management program.

We are making scheduling postmortem review meetings even easier via a new Workflow task.

  • Supports Google Calendar
  • Dynamically add attendees to the review meeting based on involvement with {{ incident.subscribers }}
  • Add permanent attendees (e.g. Infrastructure manager)
  • Set how long after the incident is resolved and duration of meeting

More importantly, build discipline and habits around coming together and sharing incident knowledge.


🌝 New & Improved

  • 🆕 Integration links on Web platform are editable, e.g. you want to use an existing Zoom bridge and not the one Rootly generates
  • 🆕 Confluence uses the latest version called "new editor"
  • 🆕 Browsing available commands in /incident help now lets you directly execute them without retyping the slash commands
  • 💅 Full sized image import in Google Doc postmortem timeline for any pinned item
  • 💅 Ability to unsubscribe from transactional incident update emails
  • 💅 New icon displayed next to major new features
  • 💅 Easily access Rootly's blog and changelog at the bottom of every weekly summary email to stay up to date
  • 💅 Incident Slack channel URLs are hyperlinked in timeline on Web platform to reduce visual clutter
  • 💅 If users manually connect their Slack account via /incident connect, we now display a confirmation message to show it was successful
  • 🐛 Fixed issue related to postmortem timeline formatting on Confluence
  • 🐛 Fixed issue related to duplicate incidents being displayed on rare occasions
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📝 Alert Notes

🚨 New Alert Sources: Checkly and New Relic

🔊 Configurable Alert Volume

🔔 Notify Slack Channel of Shift Changes

📦 Customizable Alert Description

🤳 View Shifts, Create Overrides, and Escalate Alerts from Rootly Mobile

😅 Alert Urgency

🚨 New Alert Sources: Azure, CloudWatch, and Google Cloud

☎️ Live Call Routing

🤑 On-Call Pay Calculator

💓 Heartbeats: Continuous System Monitoring

🚨 Alert Grouping

🤓 Smart Defaults for Google Meet & Zoom

🧼 Redesigned Incident Announcement & Update Slack Blocks

💅 New Navigation Bar and Configuration UI

🥸 Sync On-Call Schedules with Slack User Groups

🕵️‍♀️ /rootly lookup: Find and Filter Recent Incidents in Slack

👯‍♀️ On-Call Shadowing

🔌 Generic Webhook Alert Source

🔒 Lock Individual Workflows

🐦‍⬛ Round Robin Escalation Policies

🚨 Alert Sources

🔔 Configurable On-Call Shift Reminders

🪄 Dynamic Forms

🔐 Granular Role-Based Access Control Settings for On-Call