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February 8, 2022

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Workflow Templates

Workflow Templates

📜 Workflow Templates

We are excited to introduce Workflow Templates to help you get started with Rootly even faster.

This is just one of the ways we continue to a) provide the most powerful defaults out of the box but b) still allow for flexibility and configurations.

Customers run hundreds of thousands of Workflows and we templated some of the most common ones:

  • Send update email
  • Reminder to update status page
  • Send generic reminder to incident channel
  • Invite users and teams to Slack
  • Send SMS and call
  • Auto-archive the incident
  • Auto-resolve the incident
  • Notify teams on Slack and summarize the incident
  • Page PagerDuty/Opsgenie responders

Many more to come!


🌝 New & Improved

  • 🆕 Action items are now linked on postmortems written in Confluence and Google Docs
  • 🆕 Slack notification to notify any incident subscribers whenever a postmortem is published
  • 🆕 Workflow Task that allows auto-publishing events to your status page
  • 💅 Made UI changes to rootly.com/blog to make reading more pleasurable
  • 💅 Edits to rootly.com/security that better highlight our strict compliance and security standards
  • 🐛 Fixed issue where CSV export did not respect pre-selected filters
  • 🐛 Fixed issue where creating Rootly status pages did not let you set it to public by default
  • 🐛 Fixed issue where some users were unable to mark incident action items as done in Slack
  • 🐛 Fixed typos in Incident Type
  • 🐛 Fixed issue where private incidents did not automatically prompt users to go edit postmortem
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📝 Alert Notes

🚨 New Alert Sources: Checkly and New Relic

🔊 Configurable Alert Volume

🔔 Notify Slack Channel of Shift Changes

📦 Customizable Alert Description

🤳 View Shifts, Create Overrides, and Escalate Alerts from Rootly Mobile

😅 Alert Urgency

🚨 New Alert Sources: Azure, CloudWatch, and Google Cloud

☎️ Live Call Routing

🤑 On-Call Pay Calculator

💓 Heartbeats: Continuous System Monitoring

🚨 Alert Grouping

🤓 Smart Defaults for Google Meet & Zoom

🧼 Redesigned Incident Announcement & Update Slack Blocks

💅 New Navigation Bar and Configuration UI

🥸 Sync On-Call Schedules with Slack User Groups

🕵️‍♀️ /rootly lookup: Find and Filter Recent Incidents in Slack

👯‍♀️ On-Call Shadowing

🔌 Generic Webhook Alert Source

🔒 Lock Individual Workflows

🐦‍⬛ Round Robin Escalation Policies

🚨 Alert Sources

🔔 Configurable On-Call Shift Reminders

🪄 Dynamic Forms

🔐 Granular Role-Based Access Control Settings for On-Call