Unlock Rootly Integrations for AWS, GCP & Azure SRE Ops

Modern Site Reliability Engineering (SRE) teams often manage complex, multi-cloud environments across AWS, GCP, and Azure. Juggling these platforms can lead to using separate, siloed tools, which forces context switching, creates information gaps, and ultimately slows down incident resolution. This fragmentation increases Mean Time To Resolution (MTTR), a key performance indicator for operations teams. Rootly solves this problem by acting as a central incident response platform that unifies your systems. It allows you to centralize tools like Datadog, Jira, and AWS into one streamlined workflow.

Seamless AWS Integrations for Enhanced Cloud Operations

Rootly connects directly with the AWS ecosystem to help automate infrastructure tasks and streamline incident response for SRE and Ops teams. This integration empowers your teams to work more effectively within their main cloud environment. As an enterprise-grade platform available on the AWS Marketplace, Rootly provides a reliable and easy-to-deploy solution for your organization [5].

Automate Deployments with AWS Elastic Beanstalk

The integration with AWS Elastic Beanstalk lets your team automate actions when deploying applications. By tracking deployment events, you can more easily connect changes to potential incidents.

Setup is done by creating a .ebextensions/rootly.config file within your application's source code. This file uses the Rootly CLI to log a "pulse" to Rootly each time a new version is deployed, giving you valuable visibility.

Custom AWS Workflows with API and Webhooks

For more advanced needs, Rootly’s generic webhooks and powerful API can trigger custom automation scripts in AWS. For instance, you can set up Rootly to automatically restart a service or scale resources using AWS Lambda when a certain type of incident occurs. You can also use third-party services like Pipedream to connect the Rootly and AWS APIs, which enables complex, low-code automation workflows without needing a lot of development time [2].

Centralizing Google Cloud Platform (GCP) for Proactive Monitoring

For SRE teams working in Google Cloud Platform, Rootly offers the tools needed to centralize monitoring and alerting. By integrating with GCP services, Rootly transforms raw monitoring data into actionable incidents, allowing for faster and more organized responses.

Connect with Google Cloud Monitoring

Rootly integrates with Google Cloud Monitoring using webhooks, which send alerts directly to Rootly to trigger incidents. The setup process is simple: you create a webhook notification channel in the Google Cloud Console and point it to Rootly.

The integration lets you distinguish between two types of alerts:

• Paging alerts: These notify a specific user, team, or on-call schedule.
• Non-paging alerts: These create an alert in Rootly for logging purposes without sending an immediate notification, which is useful for lower-priority events.

This configuration ensures that critical alerts from your GCP environment receive the attention they need.

Schedule and Organize with Google Calendar

Beyond monitoring, Rootly also connects with other key Google services. The Google Calendar integration helps SRE teams schedule post-incident reviews and other important events directly from the Rootly interface. For consistency, it's best to install this integration using a service account rather than an individual user's account. This prevents the integration from breaking if an employee leaves the organization.

Streamlining Azure Operations with Rootly

Rootly also integrates with the Microsoft Azure ecosystem to support SRE and DevOps workflows. A major part of managing any cloud environment is ensuring user access is both secure and simple. Rootly makes user management easier for teams using Azure by providing a strong Single Sign-On (SSO) integration.

You can connect Rootly with Azure Active Directory (AAD) using the SAML 2.0 protocol for secure, centralized access control. This ensures that only authorized personnel can access your incident management platform. The setup process is streamlined through the Azure marketplace. You can find more details in our SSO documentation.

Core SRE Tool Integrations for a Complete Workflow

A complete SRE workflow goes beyond just cloud providers and includes the collaboration and project management tools your team relies on daily. Effective incident management depends on clear communication and organized follow-up. That's why Rootly’s integrations with Slack and Jira are essential for building a truly efficient operational process.

Rootly + Slack: Your Incident Command Center

Rootly’s deep, native integration transforms Slack into your incident command center. As a Slack-native incident management app, Rootly automates repetitive manual tasks, allowing your team to manage the entire incident lifecycle without ever leaving the chat interface [1].

Key Rootly + Slack deep integration features include:

• Automatically creating dedicated incident channels (e.g., #inc-).
• Running commands like /rootly new or /rootly update to manage incidents.
• Assigning roles, creating tasks, and generating incident timelines directly within Slack.
• Generating AI-powered summaries to keep stakeholders informed.

Rootly + Jira: Bidirectional Sync for Follow-up Actions

Moving from resolving an incident to tracking long-term fixes can often be a cumbersome process. The Rootly Jira bidirectional sync setup bridges this gap, connecting your real-time incident response with your development cycles.

Key benefits of this integration are:

• Creating and linking Jira issues right from the Rootly incident timeline.
• Bidirectional synchronization of statuses, comments, and assignees between Rootly action items and Jira tickets.
• Support for both Jira Cloud and Jira Server (On-Premise), ensuring it works with your team’s existing setup.

This connection eliminates manual data entry and makes sure follow-up work is never overlooked. It's a key part of how you can centralize your entire workflow.

Conclusion: Build a Unified SRE Toolchain with Rootly

Rootly’s extensive rootly integrations for aws gcp azure sre ops—combined with core tools like Slack and Jira—create a single pane of glass for SRE teams. By unifying your toolchain, you can reduce MTTR, eliminate manual work, and improve collaboration across teams.

Rootly’s ecosystem supports dozens of other integrations, from alerting tools like Checkly to observability platforms [3].

To build a more resilient and efficient incident management process, explore Rootly’s full range of integrations. Visit the integrations overview to see how you can connect all your tools and automate your response workflows.

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