Rootly Multi-Cloud Monitoring: AWS, GCP & Azure Simplified

As engineering teams expand their infrastructure across multiple cloud providers like AWS, GCP, and Azure—plus on-premise servers—incident management becomes increasingly complex. Juggling disparate tools and siloed data streams during a critical outage is inefficient and risky. Rootly simplifies this complexity by creating a centralized command center for incident response, unifying your entire tech stack into a single, cohesive platform.

This article explores how Rootly achieves unified monitoring in a multi-cloud environment, what its key integrations enable, and how it secures sensitive data for large enterprises.

The Challenge of Siloed Tools in a Multi-Cloud World

When monitoring and response tools are fragmented across different platforms, engineering teams face significant operational friction. This disjointed approach often leads to several common problems:

• Context Switching: Engineers waste critical time toggling between different dashboards—like AWS CloudWatch, Google Cloud Monitoring, and Jira boards—just to piece together a full picture of an incident.
• Information Gaps: Crucial data from one system doesn't automatically populate in another, creating blind spots that delay analysis and understanding of an issue's full impact.
• Inconsistent Processes: Response procedures can vary depending on where an incident originates, which increases the risk of human error and prolongs mean time to resolution (MTTR).

Centralizing observability and response is key to cutting through this procedural chaos. Platforms like Rootly allow you to centralize tools like Datadog, Jira, and AWS, creating a single source of truth for incident management.

How Rootly Supports Multi-Cloud Monitoring Across AWS, GCP, and Azure

Rootly is built to handle the complexity of multi-cloud and hybrid environments. It acts as a single, unified platform for incident management, connecting your distributed systems into a cohesive whole.

Centralized Visibility for Distributed Systems

Rootly acts as a central hub, ingesting alerts and data from all your monitoring tools into one place. This gives teams a complete, real-time picture of system health without needing to switch between different screens. A key advantage is that Rootly's workflows are platform-agnostic. You can apply the same consistent, automated response process to any incident, whether it starts in AWS, GCP, Azure, or an on-premise server. This approach is a core component of the future of incident management, which moves away from manual toil toward intelligent automation.

Native Integration with AWS

Rootly connects directly to your AWS environment to streamline monitoring and automation. For example, users can integrate with services like AWS Elastic Beanstalk to automatically log pulses and track deployments directly within Rootly's incident timeline. This provides immediate context on recent changes that may have contributed to an incident. As an official partner available on the AWS Marketplace, Rootly offers a trusted and straightforward setup process for teams already invested in the AWS ecosystem [3].

Simplified Alerting for Google Cloud Platform (GCP)

Rootly also integrates deeply with GCP's monitoring tools to turn raw alerts into actionable incidents. By configuring a webhook in the Google Cloud Console, you can send alerts directly to Rootly, where they can trigger automated workflows. A critical feature of this integration is the ability to distinguish between paging alerts that notify the on-call team and non-paging alerts. This gives teams granular control over alert noise, ensuring responders are only paged for high-priority issues. You can find detailed instructions on setting this up in the Rootly documentation.

Answering Key Questions About Rootly's Enterprise Capabilities

As organizations scale, their requirements for integration, security, and process management become more stringent. Here’s how Rootly addresses key enterprise needs.

What Does Rootly’s Integration with Jira Enable?

The integration between Rootly and Jira is designed to bridge the gap between real-time incident response and long-term engineering work. It allows teams to connect the immediate needs of an incident with the structured project management environment of Jira. Key benefits include:

• Seamless Task Creation: Create and link Jira issues, such as bug reports or follow-up tasks, directly from the Rootly incident timeline. This eliminates manual data entry and ensures that context from the incident is carried over automatically.
• Synced Statuses: Keep development and operations teams aligned by syncing statuses between Rootly action items and Jira tickets. When an engineer closes a ticket in Jira, the corresponding action item in Rootly can be updated automatically.
• Complete Traceability: Ensure all post-incident work is tracked, assigned, and completed. This creates a clear audit trail and prevents important lessons from retrospectives from falling through the cracks.

This powerful connection between Rootly and Jira ensures that incident follow-up is not just a suggestion but a tracked, accountable part of your engineering lifecycle.

How Does Rootly Support Large Enterprise Integrations Securely?

Rootly is architected with a security-first approach to support the stringent requirements of large enterprises. Here is how Rootly ensures integrations are both powerful and secure:

• Data Encryption: All integration keys and sensitive data are encrypted at rest using AES 256-bit encryption and protected by TLS in transit. This ensures your credentials and data are secure both when stored and when being transmitted between Rootly and the many services you can connect, as shown in our integrations overview.
• Compliance and Certification: Rootly is compliant with multiple industry standards, including SOC 2, HIPAA, GDPR, and ISO 27001 [7]. This commitment to enterprise-grade security is a core part of our platform. In fact, Rootly achieved SOC 2 compliance in just two weeks, a process that helped unlock enterprise deals and saved hundreds of engineering hours [2].
• Secure Service Accounts: It’s a best practice to use dedicated service accounts for integrations instead of individual user accounts. For example, when integrating Google Calendar, using a service account ensures continuity and prevents the integration from breaking if an employee leaves the company. Proper setup is crucial for maintaining security, as outlined in our installation guides.

Conclusion: Build a More Resilient Future with Rootly

Rootly solves the core challenges of multi-cloud incident management by providing a centralized, secure, and automated platform. By unifying alerts and workflows from tools like AWS, GCP, Azure, and Jira, Rootly reduces operational complexity, accelerates resolution times, and frees engineers to focus on what they do best: solving problems.

In today's complex digital landscape, a modern, unified approach to incident management is essential for business continuity and maintaining a competitive edge. With a flexible API and AI-driven features, Rootly is paving the way for a more proactive and resilient future in incident management.

‍