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May 30, 2024

Users & Permissions

🔐 Granular Role-Based Access Control Settings for On-Call

🔐 Granular Role-Based Access Control Settings for On-Call

🔐 Granular Role-Based Access Control Settings for On-Call

Our Roles and Permissions settings make it easy to manage user permissions at a granular level through a simple UI or via your SSO/SCIM provider. If you’ve wondered if we bring this same level of control to Rootly On-Call, the answer is yes!

We’ve created a full new set of permissions specifically for On-Call. In addition to the default roles of Admin and User, you can save any set of permissions as a New Role for consistency and ease. Not only can you control access to over 10 different pieces of On-Call functionality, you can specify between multiple access levels within each.

These settings are accessed in the same screen as your general Roles and Permissions (click your organization name/icon in the top left > Organization Settings > Roles and Permissions > On-Call). If you’d like to use SCIM to manage permissions via your SSO provider, visit our help docs for instructions to set that up.

🌝 New & Improved

🆕 Added rotation details to shift popover on the Edit Schedule screen. Now it’s easier for admins to see which rotation each calendar block originated from.
💅 Saving an on-call schedule during editing will no longer reset the calendar view back to today’s date. This will save users the need to cycle back to where they left off.
💅 Last used filters on Escalations Policies page will persist after user navigates away and return to page.
💅 Expanded confirmation modals to appear in configuration drawers (in addition to incident forms). Now all forms and drawers will warn users if they attempt to leave without saving their updated inputs.
🐛 Fixed issue with converted incident channels not being able to display in triage status.
🐛 Fixed intermittent issue with 📌 emoji command not adding the pinned message to the incident timeline.
🐛 Fixed incorrect navigation of follow-up action items links.

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Bulk Actions for Incidents and Workflows

Share and Set Permissions for Rootly Metrics Dashboards

Bulk Edit Task and Follow-up Action Items

Create Fully Custom Slack Forms Using Our New Form Builder

Specify Public vs Internal Incident Titles on Your Rootly Status Pages

Integrate with Multiple Instances of Jira and Confluence

Auto map any user from PagerDuty and Jira to Rootly incidents with new user lookup

Customize Your Incident Overview Banner in Slack

Improved Confluence Retrospective Templates

Workflows Can Now Automatically Update Previously Posted Slack Messages

Automate Component Status Updates on Statuspage.io

Rootly Joins the Vendr+ Marketplace

Assign Multiple Users to the Same Incident Role

Incident Triage: Investigate Potential Incidents Faster

Rootly + Fivetran Data Connector Integration

Less Noise, More Flexibility: New Slack Notification & Emoji Options

SCIM Group Support: Access Control Made Easy at Enterprise Scale

Integrate With External Systems via HTTP Client

Custom Google Doc Permissions

Advanced Slack Customization via Slack Blocks

Notion Projects Integration with Rootly

WhatsApp Integration

Manually Export Action Items to Ticketing Apps (Jira, Zendesk, Linear, and more)

Automated Dashboard Reports

GitHub Secret Scanning Partner