Bulk Actions for Incidents and Workflows

🏎️ Bulk Actions for Incidents and Workflows

We recently announced our new bulk editing ability for tasks and follow-up items. Since then, we've expanded our bulk actions feature even further to cover editing incidents and workflows. This enhancement comes from our continuous effort to minimize repetitive tasks and streamline your management process. Here’s a breakdown of what you can easily accomplish using bulk actions:

Incidents Bulk Actions:
✔️ Quickly delete multiple incidents with ease
✔️ Set the status for multiple incidents at once
✔️ Adjust the severity level for multiple incidents simultaneously

Workflows Bulk Actions:
✔️ Delete workflows in bulk
✔️ Organize your workflows better by adding them to folders collectively
✔️ Enable or Disable multiple workflows at a time

🌝 New & Improved

🆕 Introduced the ability to filter by roles in the Members page.
🆕 Raw email addresses can now be entered directly into the Attendees field in the Create a Google Calendar Event workflow task
💅 Improved backend logic for exporting action items to Jira by not setting the Reporter value. This will help avoid potential conflicts with individual Jira project setups.
💅 Enhanced status page publishing logic to only allow private incidents to be published to private status pages.
🐛 Fixed issue with the previous attribute value being set to the new attribute value when updating an incident attribute to the same value.
🐛 Fixed issue with preset attendees not being able to be deleted from the Create a Google Calendar Event workflow task