Integrate With External Systems via HTTP Client

📲 Call External APIs from Rootly

We are thrilled to introduce a new addition to our ever-growing list of workflow tasks: the HTTP Client task! With this latest addition, organizations can now make outbound request calls to external APIs directly within their workflows.

Here are the key highlights of the HTTP Client task:

• Seamless Integration via Workflows: The HTTP Client task seamlessly integrates into your workflows, enabling you to incorporate external API calls to your incident response automation. Whether you need to retrieve data or perform write actions, this task has you covered.
• Versatile HTTP Methods: The new task supports a wide range of HTTP methods, including GET, POST, PUT, and more. You’re well-equipped to find the appropriate operation for the API you're interacting with.
• Flexible Request Parameters: You can specify headers, query parameters, and request bodies to match the unique contract of each external API.
• Heightened Security with Secrets: Rest assured that your API calls are secure and reliable. You can leverage Rootly Secrets to reference API keys, tokens, etc. to ensure that sensitive data is never exposed at any point in the call.

The new HTTP Client task opens up a whole new world of possibilities for integrating with external services and systems. Common enterprise use cases are all just a workflow task away!

• Event logging can be supported by firing off an API call to an external audit service each time a workflow is run in Rootly.
• Asynchronous run jobs can be triggered to write to a data warehouse every time an incident is created or updated.
• Incidents can be redirected to other Rootly orgs by calling Rootly APIs with org-specific API keys

Checkout this instructional video on how to get started with setting up an HTTP Client task.

🌝 New & Improved

🆕 Added Update Notion Page task to enable overwriting of an existing Notion page
🆕 Introduced the ability to turn user mentions off on timeline events to reduce notification noise
💅 Enhanced Form Fields page for better displaying of fields with extended names
💅 Improved role assignment logic for requesting permission upgrades to ensure accuracy
🐛 Fixed datepicker display issue on web UI
🐛 Fixed inability to delete previously added action items in Send Slack Message task