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May 11, 2023

Metrics

Automated Dashboard Reports

Automated Dashboard Reports

📊 Automated Dashboard Reports

Our Customizable Metrics Dashboards have been a popular hit for teams and executives to report on important data such as MTTR, number of high severity incidents, list of open action items, unpublished retrospectives, newly added users, etc. Now, you can have these reports automatically delivered to your inbox on a recurring schedule - saving you time and effort.

Here's what you can expect from this new feature:

  • Automated Reporting: You can configure dashboard reports to be generated and sent to email addresses on a predefined interval. This will save you time and ensure that you never miss an important update.

  • Multiple Downloadable Formats: Complete dashboard reports can be downloaded into PDFs for easy sharing. Individual widgets can be downloaded into PNG, JPG, PDF, JSON, or CSV to best suit your consumption needs.

  • Fully Configurable via Workflows: Automations to send out reports are configured in Workflows > Standalone, which can be called upon in other workflows. This gives you the flexibility to trigger report sending on a recurring schedule or on specific events (e.g. incident resolution).

We are excited to help you stay on top of your metrics and make data-driven decisions for your business. See it in action with this quick video.

🌝 New & Improved

🆕 Introduced ability to dynamically display paging options based on the connected PagerDuty account plan, lower plans now show less options
🆕 Added ability to only send Slack messages to new incident subscribers / participants - even if they are not already licensed Rootly users (e.g. an executive pokes their head in a few hours into an incident)
💅 Refined PagerDuty escalation logic to allow more granular paging options
💅 Improved query logic to reduce timeout occurrences on action item dialogs in Slack
🐛 Corrected link error when displaying internal playbooks in Slack
🐛 Fixed action item misalignment on Rootly Web UI

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Fields List View and More UX Improvements for Forms & Form Fields

Bulk Actions for Incidents and Workflows

Share and Set Permissions for Rootly Metrics Dashboards

Bulk Edit Task and Follow-up Action Items

Create Fully Custom Slack Forms Using Our New Form Builder

Specify Public vs Internal Incident Titles on Your Rootly Status Pages

Integrate with Multiple Instances of Jira and Confluence

Auto map any user from PagerDuty and Jira to Rootly incidents with new user lookup

Customize Your Incident Overview Banner in Slack

Improved Confluence Retrospective Templates

Workflows Can Now Automatically Update Previously Posted Slack Messages

Automate Component Status Updates on Statuspage.io

Rootly Joins the Vendr+ Marketplace

Assign Multiple Users to the Same Incident Role

Incident Triage: Investigate Potential Incidents Faster

Rootly + Fivetran Data Connector Integration

Less Noise, More Flexibility: New Slack Notification & Emoji Options

SCIM Group Support: Access Control Made Easy at Enterprise Scale

Integrate With External Systems via HTTP Client

Custom Google Doc Permissions

Advanced Slack Customization via Slack Blocks

Notion Projects Integration with Rootly

WhatsApp Integration

Manually Export Action Items to Ticketing Apps (Jira, Zendesk, Linear, and more)

Automated Dashboard Reports