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April 13, 2022

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Automatically Schedule Postmortem Reviews

Automatically Schedule Postmortem Reviews

📆 Automatically Schedule Postmortem Reviews

Reviewing and learning about your incidents in a blameless way is critical to improving your incident management program.

We are making scheduling postmortem review meetings even easier via a new Workflow task.

  • Supports Google Calendar
  • Dynamically add attendees to the review meeting based on involvement with {{ incident.subscribers }}
  • Add permanent attendees (e.g. Infrastructure manager)
  • Set how long after the incident is resolved and duration of meeting

More importantly, build discipline and habits around coming together and sharing incident knowledge.


🌝 New & Improved

  • 🆕 Integration links on Web platform are editable, e.g. you want to use an existing Zoom bridge and not the one Rootly generates
  • 🆕 Confluence uses the latest version called "new editor"
  • 🆕 Browsing available commands in /incident help now lets you directly execute them without retyping the slash commands
  • 💅 Full sized image import in Google Doc postmortem timeline for any pinned item
  • 💅 Ability to unsubscribe from transactional incident update emails
  • 💅 New icon displayed next to major new features
  • 💅 Easily access Rootly's blog and changelog at the bottom of every weekly summary email to stay up to date
  • 💅 Incident Slack channel URLs are hyperlinked in timeline on Web platform to reduce visual clutter
  • 💅 If users manually connect their Slack account via /incident connect, we now display a confirmation message to show it was successful
  • 🐛 Fixed issue related to postmortem timeline formatting on Confluence
  • 🐛 Fixed issue related to duplicate incidents being displayed on rare occasions
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Fields List View and More UX Improvements for Forms & Form Fields

Bulk Actions for Incidents and Workflows

Share and Set Permissions for Rootly Metrics Dashboards

Bulk Edit Task and Follow-up Action Items

Create Fully Custom Slack Forms Using Our New Form Builder

Specify Public vs Internal Incident Titles on Your Rootly Status Pages

Integrate with Multiple Instances of Jira and Confluence

Auto map any user from PagerDuty and Jira to Rootly incidents with new user lookup

Customize Your Incident Overview Banner in Slack

Improved Confluence Retrospective Templates

Workflows Can Now Automatically Update Previously Posted Slack Messages

Automate Component Status Updates on Statuspage.io

Rootly Joins the Vendr+ Marketplace

Assign Multiple Users to the Same Incident Role

Incident Triage: Investigate Potential Incidents Faster

Rootly + Fivetran Data Connector Integration

Less Noise, More Flexibility: New Slack Notification & Emoji Options

SCIM Group Support: Access Control Made Easy at Enterprise Scale

Integrate With External Systems via HTTP Client

Custom Google Doc Permissions

Advanced Slack Customization via Slack Blocks

Notion Projects Integration with Rootly

WhatsApp Integration

Manually Export Action Items to Ticketing Apps (Jira, Zendesk, Linear, and more)

Automated Dashboard Reports