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March 31, 2022

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Terraform Provider for Rootly

Terraform Provider for Rootly

🧪 Terraform Provider for Rootly

We are excited to introduce our long- awaited Terraform provider making infrastructure as code effortless.

Engineering teams can now manage Rootly directly in code making distributed ownership of their service ownership even easier.

No more needing to click into the Web platform to manage configurations, example use cases:

  • Manage teams and roles
  • Manage severities, incident causes, types, etc.
  • Import infrastructure such as services and functionalities

Our Terraform provider can be found here and documentation here.

In addition, we also have our Rootly API available, learn more here.


🌝 New & Improved

  • 🆕 Ability to configure preheader text in send email task sent via Workflows
  • 🆕 Ability to turn on/off broadcasting of incident updates in channel vs. just threaded message, found in Integration > Slack
  • 🆕 Templates in Workflows can be accessed as a pop-up
  • 💅 Updated Jira and Confluence scopes to leverage the latest versions
  • 💅 Additional guidance to Bookmarks task and PagerDuty task in Workflows
  • 💅 Reliability enhancements across how we handle backend Slack interactions
  • 💅 Updated /incident help with /incident support and /incident convert command and guidance
  • 💅 If roles are being reassigned we no longer notify the channel reducing noise
  • 💅 Improved descriptions around Kind of incidents (e.g. Test / Training, Incidents, Scheduled Maintenance) in Workflow conditions
  • 💅 Improved internal error reporting to more easily identify customer specific issues
  • 🐛 Fixed issue where users could not unassign roles after the incident was resolved in Web
  • 🐛 Fixed issue where active incident count on Web dashboard was incorrect
  • 🐛 Fixed issue where some users occasionally were not being invited via PagerDuty
  • 🐛 Fixed issue where searched items in Web occasionally did not send users to the right incident
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Fields List View and More UX Improvements for Forms & Form Fields

Bulk Actions for Incidents and Workflows

Share and Set Permissions for Rootly Metrics Dashboards

Bulk Edit Task and Follow-up Action Items

Create Fully Custom Slack Forms Using Our New Form Builder

Specify Public vs Internal Incident Titles on Your Rootly Status Pages

Integrate with Multiple Instances of Jira and Confluence

Auto map any user from PagerDuty and Jira to Rootly incidents with new user lookup

Customize Your Incident Overview Banner in Slack

Improved Confluence Retrospective Templates

Workflows Can Now Automatically Update Previously Posted Slack Messages

Automate Component Status Updates on Statuspage.io

Rootly Joins the Vendr+ Marketplace

Assign Multiple Users to the Same Incident Role

Incident Triage: Investigate Potential Incidents Faster

Rootly + Fivetran Data Connector Integration

Less Noise, More Flexibility: New Slack Notification & Emoji Options

SCIM Group Support: Access Control Made Easy at Enterprise Scale

Integrate With External Systems via HTTP Client

Custom Google Doc Permissions

Advanced Slack Customization via Slack Blocks

Notion Projects Integration with Rootly

WhatsApp Integration

Manually Export Action Items to Ticketing Apps (Jira, Zendesk, Linear, and more)

Automated Dashboard Reports