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March 13, 2022

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Bookmark Anything in Incident Slack Channel

Bookmark Anything in Incident Slack Channel

🔖 Bookmark Anything in Incident Slack Channel

We are introducing a new Workflow that allows you to bookmark any link, integration, or resource to the incident Slack channel.

Customers can now append the most critical information at the top of incident channels making it immediately accessible.

Built on top of our Workflows engine, not only are there powerful defaults out of the box but can be customized to suit any organization.

  • Have different bookmarks for different types of incidents (e.g. Security playbook vs. Infrastructure playbook)
  • Specify Title, Link, and Emoji
  • Out of the box incident dashboard and relevant integrations are bookmarked

So, what can you bookmark automatically? Pretty much anything, here are a few examples.

  • Integrations (e.g. Jira issues, Zoom rooms, Confluence postmortems, PagerDuty on-call schedule, etc.)
  • Internal resources (e.g. Datadog dashboards, etc.)
  • Playbooks / Runbooks (e.g. Restarting the database, Cloud provider outage, etc.)
  • ...endless possibilities!


🌝 New & Improved

  • 🆕 The Rootly team will be at SREcon San Francisco from March 14-16 at Booth 111, come say 👋
  • 🆕 Condition in Workflows to specify Test / Training incidents that enable ability to build customized training
  • 💅 Canceled incidents do not show up on Dashboard anymore
  • 💅 Revamped /incident update modal
  • 💅 Rootly.com is more mobile responsive and friendly
  • 🐛 Fixed issue where Rootly status page updates were formatted incorrectly
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Fields List View and More UX Improvements for Forms & Form Fields

Bulk Actions for Incidents and Workflows

Share and Set Permissions for Rootly Metrics Dashboards

Bulk Edit Task and Follow-up Action Items

Create Fully Custom Slack Forms Using Our New Form Builder

Specify Public vs Internal Incident Titles on Your Rootly Status Pages

Integrate with Multiple Instances of Jira and Confluence

Auto map any user from PagerDuty and Jira to Rootly incidents with new user lookup

Customize Your Incident Overview Banner in Slack

Improved Confluence Retrospective Templates

Workflows Can Now Automatically Update Previously Posted Slack Messages

Automate Component Status Updates on Statuspage.io

Rootly Joins the Vendr+ Marketplace

Assign Multiple Users to the Same Incident Role

Incident Triage: Investigate Potential Incidents Faster

Rootly + Fivetran Data Connector Integration

Less Noise, More Flexibility: New Slack Notification & Emoji Options

SCIM Group Support: Access Control Made Easy at Enterprise Scale

Integrate With External Systems via HTTP Client

Custom Google Doc Permissions

Advanced Slack Customization via Slack Blocks

Notion Projects Integration with Rootly

WhatsApp Integration

Manually Export Action Items to Ticketing Apps (Jira, Zendesk, Linear, and more)

Automated Dashboard Reports