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February 8, 2022

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Workflow Templates

Workflow Templates

📜 Workflow Templates

We are excited to introduce Workflow Templates to help you get started with Rootly even faster.

This is just one of the ways we continue to a) provide the most powerful defaults out of the box but b) still allow for flexibility and configurations.

Customers run hundreds of thousands of Workflows and we templated some of the most common ones:

  • Send update email
  • Reminder to update status page
  • Send generic reminder to incident channel
  • Invite users and teams to Slack
  • Send SMS and call
  • Auto-archive the incident
  • Auto-resolve the incident
  • Notify teams on Slack and summarize the incident
  • Page PagerDuty/Opsgenie responders

Many more to come!


🌝 New & Improved

  • 🆕 Action items are now linked on postmortems written in Confluence and Google Docs
  • 🆕 Slack notification to notify any incident subscribers whenever a postmortem is published
  • 🆕 Workflow Task that allows auto-publishing events to your status page
  • 💅 Made UI changes to rootly.com/blog to make reading more pleasurable
  • 💅 Edits to rootly.com/security that better highlight our strict compliance and security standards
  • 🐛 Fixed issue where CSV export did not respect pre-selected filters
  • 🐛 Fixed issue where creating Rootly status pages did not let you set it to public by default
  • 🐛 Fixed issue where some users were unable to mark incident action items as done in Slack
  • 🐛 Fixed typos in Incident Type
  • 🐛 Fixed issue where private incidents did not automatically prompt users to go edit postmortem
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Fields List View and More UX Improvements for Forms & Form Fields

Bulk Actions for Incidents and Workflows

Share and Set Permissions for Rootly Metrics Dashboards

Bulk Edit Task and Follow-up Action Items

Create Fully Custom Slack Forms Using Our New Form Builder

Specify Public vs Internal Incident Titles on Your Rootly Status Pages

Integrate with Multiple Instances of Jira and Confluence

Auto map any user from PagerDuty and Jira to Rootly incidents with new user lookup

Customize Your Incident Overview Banner in Slack

Improved Confluence Retrospective Templates

Workflows Can Now Automatically Update Previously Posted Slack Messages

Automate Component Status Updates on Statuspage.io

Rootly Joins the Vendr+ Marketplace

Assign Multiple Users to the Same Incident Role

Incident Triage: Investigate Potential Incidents Faster

Rootly + Fivetran Data Connector Integration

Less Noise, More Flexibility: New Slack Notification & Emoji Options

SCIM Group Support: Access Control Made Easy at Enterprise Scale

Integrate With External Systems via HTTP Client

Custom Google Doc Permissions

Advanced Slack Customization via Slack Blocks

Notion Projects Integration with Rootly

WhatsApp Integration

Manually Export Action Items to Ticketing Apps (Jira, Zendesk, Linear, and more)

Automated Dashboard Reports