Incident Management Goes to the Olympics

Incident Management Goes to the Olympics

A look at outages and disruptions to the IT systems that power the Olympics, from 1996 to today.

Quentin Rousseau

Quentin Rousseau

August 5, 2021
5 min read
When You Do DevSecOps, Don’t Forget the SREs

When You Do DevSecOps, Don’t Forget the SREs

It's time to break down the silos separating SREs from security engineers.

Quentin Rousseau

Quentin Rousseau

July 21, 2021
5 min read
Rootly Announces $3.2 Million in Seed Funding from XYZ Venture Capital, 8VC, & Y Combinator

Rootly Announces $3.2 Million in Seed Funding from XYZ Venture Capital, 8VC, & Y Combinator

Rootly is on a mission to create a world where maintaining reliability is frictionless, delightful, and accessible to anyone. Making resolving and learning from incidents every organizations superpower.

Quentin Rousseau

Quentin Rousseau

July 8, 2021
4 min read
7 Essential Tools for SREs

7 Essential Tools for SREs

From chaos engineering to monitoring and beyond, SREs rely on several key types of tools to do their jobs.

Quentin Rousseau

Quentin Rousseau

June 25, 2021
5 min read
Practical Guide to SRE: Incident Severity Levels

Practical Guide to SRE: Incident Severity Levels

Incident severity levels are a measurement of the impact an incident has on the business. Classifying the severity of an issue is critical to decide how quickly and efficiently problems get resolved.

Quentin Rousseau

Quentin Rousseau

June 17, 2021
4 min read
Incident Management vs. Incident Response - What's the Difference?

Incident Management vs. Incident Response - What's the Difference?

What are the differences between incident management and incident response? The answer varies widely depending on whom you ask.

Quentin Rousseau

Quentin Rousseau

May 28, 2021
4 min read
Practical Guide to SRE: Using SLOs to Increase Reliability

Practical Guide to SRE: Using SLOs to Increase Reliability

Service Level Objectives (SLOs) are a key component of any successful Site Reliability Engineering initiative. The question is, what are SLOs; and how do you determine what your SLOs should be? Once you've done that, how should you use them?

Quentin Rousseau

Quentin Rousseau

May 13, 2021
9 min read
How Kubernetes Can Both Help and Hinder Incident Management Teams

How Kubernetes Can Both Help and Hinder Incident Management Teams

Kubernetes makes it easier in certain ways to manage reliability. But incident response teams and SREs must also be prepared to handle the unique reliability challenges that K8s creates.

Quentin Rousseau

Quentin Rousseau

April 29, 2021
5 min read
Should You Be an SRE or a DevOps Engineer?

Should You Be an SRE or a DevOps Engineer?

SREs may have better long-term job prospects, but DevOps might be an easier career to pursue.

Quentin Rousseau

Quentin Rousseau

April 15, 2021
5 min read
How SREs Can React to COVID-19's Impact on Incident Management

How SREs Can React to COVID-19's Impact on Incident Management

By adding new complexity to reliability engineering and making physical war rooms a thing of the past, COVID-19 has imposed permanent changes on incident management. Here’s how SREs can respond.

Quentin Rousseau

Quentin Rousseau

April 2, 2021
5 min read